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  1. Marmalade
  2. Black Box Insurance
  3. Cover and Information
  4. About Telematics

About Telematics

  • What is telematics?
  • What does the telematics device measure?
  • What are the benefits of having a black box?
  • Is there a limit imposed to the mileage on a black box policy?
  • Are there any restrictions on the time of day I can drive?
  • How do I fit the black box to my car?
  • I already have a telematics device in my car from my previous insurer. Can I use this one instead?
  • Can a passenger use my phone during the journey?
  • What do I do if I, the policyholder, am a passenger in the vehicle?
  • Can I use a sat nav app on my phone while driving?
  • Can I connect my phone to my car to play music?
  • Will I be penalised if I drive badly?
  • What happens if I disagree with my journey rating?
  • How do you know who is driving the car?
  • Is there a night time curfew?
  • Does a Black Box Insurance policy cover business use?
  • Am I insured before the box is installed?
  • How do I fit the telematics tag?
  • How do I know the tag is working?
  • What happens if I disagree with the data the device has reported?
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Marmalade is a trading name of Atlanta Insurance Intermediaries Limited. Authorised and Regulated by the Financial Conduct Authority under firm reference number 309599. Company registration number: 756681. Registered address: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB. Atlanta Insurance Intermediaries Limited can be found on the Financial Services Register under reference number 309599. For more information, please contact us. Calls are recorded for training and quality purposes.