Once it’s activated, the tag will sit on your windscreen with no lights. Provided your trips are recording in the app, it is all in working order. From time to time the light may flash when it is transmitting data to your smartphone or receiving a firmware upgrade. However, if you notice a red light, there may be an issue so we’d ask you to get in touch with us.
Articles in this section
- What is telematics?
- What does the telematics device measure?
- What are the benefits of having a black box?
- Is there a limit imposed to the mileage on a black box policy?
- Are there any restrictions on the time of day I can drive?
- How do I fit the black box to my car?
- I already have a telematics device in my car from my previous insurer. Can I use this one instead?
- Can a passenger use my phone during the journey?
- What do I do if I, the policyholder, am a passenger in the vehicle?
- Can I use a sat nav app on my phone while driving?