Journeys are rated using a traffic light system of green, amber and red. The majority of customers drive in the green, which is “good". However, Red journeys are classed as unsafe. Drivers that incur repeated red journeys will follow our red journey process which may lead to a premium increase. Full details can be found in our guide to the red journey process.
Articles in this section
- What is telematics?
- What does the telematics device measure?
- What are the benefits of having a black box?
- Is there a limit imposed to the mileage on a black box policy?
- Are there any restrictions on the time of day I can drive?
- How do I fit the black box to my car?
- I already have a telematics device in my car from my previous insurer. Can I use this one instead?
- Can a passenger use my phone during the journey?
- What do I do if I, the policyholder, am a passenger in the vehicle?
- Can I use a sat nav app on my phone while driving?