What happens if I disagree with my journey rating?
You have the right to appeal a journey rating within 24 hours of receiving the notification. Please call us on 0330 343 8814 to have the journey reviewed manually by a member of the team.
Articles in this section
- What is telematics?
- What does the telematics device measure?
- What are the benefits of having a black box?
- Is there a limit imposed to the mileage on a black box policy?
- Are there any restrictions on the time of day I can drive?
- How do I fit the black box to my car?
- I already have a telematics device in my car from my previous insurer. Can I use this one instead?
- Can a passenger use my phone during the journey?
- What do I do if I, the policyholder, am a passenger in the vehicle?
- Can I use a sat nav app on my phone while driving?