It’s really easy to switch your payment method, and see the difference between paying in full and paying by monthly direct debit regardless of how you paid last year in our Customer Hub
All you need to do is log in, select ‘Renew Policy’ on the relevant policy and then depending on what it best for you, you can either:
Use the ‘Your Basket’ section on the right hand side of the page to toggle between paying annually or monthly.
When the paying annually option is selected, you’ll be able to see the total payment you would be making if paying in full, and when the monthly option is selected you will see how much each monthly payment would be and the total cost for the year.
OR
When you scroll further down the page to the ‘What happens next’ section, there are two boxes to choose between that will again let you know what the cost would be to pay annually, as well as what each monthly payment would be and how many times you would make this payment.
After you've selected, you will able to see a breakdown of the total cost for the entire year if you were to pay monthly at the bottom of the page, as well as how much more it would cost than paying in full and the applicable interest rates.
Once you’ve followed these steps, you just need to select ‘Renew Policy Now’ and follow the next steps regarding your payment method to finish renewing with us.
If you’re having any issues with this, please get in touch by starting a Live Chat by selecting the button on the right hand side of your page, and a member of our team will be able to help.
We're available on Live Chat at the following times:
Monday to Friday: 8.30am to 8.30pm
Saturday: 9am to 5pm