We give you the choice to automatically renew your insurance so you'll never be left without cover.
Why auto-renew?
Setting your policy to auto-renew helps keep you protected so you’re never left without cover. We don’t charge our customers more just for staying with us, so if you’re happy with your price and cover you don’t have to do anything.
We’ll provide you with your quote at least three weeks before your renewal, giving you plenty of time to make changes or cancel if you prefer. If you change your mind at any point it is quick and easy to let us know via your online account, Live Chat or over the phone.
If you would like to opt-out of automatic renewal now, you can change your settings below. Choosing not to automatically renew means your policy will end on your renewal date, unless you contact us to continue your cover.
If you don't want to automatically renew your policy, you can opt-out in the Customer Hub any time up to 7 days before your renewal date.
- Log into the 'Customer Hub'.
- Select ‘Manage Policy’ on your policy
- Scroll to ‘Renewal Status’ and select 'Opt-out of auto-renewal'.
- You will be taken to a new page that will confirm you have successfully opted out.
From this point onwards, your policy will no longer renew automatically, and you will receive an email that will confirm your policy has expired. You will need to ensure you have relevant cover in place by this date.
If your renewal date is due within the next seven days, you'll need to get in touch with us by starting a Live Chat, and a member of our team will help to cancel your renewal.
We're available on Live Chat at the following times:
Monday to Friday: 8.30am to 8.30pm
Saturday: 9am to 5pm